Problem solving is one of the key skills employers look for in their potential employees. In today’s Job market, it’s impossible to find a job of any level that does not demand some degree of problem solving skills.
It’s an ability to use logic with imagination to make sense of the given challenge and to bring the intelligent solution. Best problem solvers have the ability to proactively assess any challenges that could arise and are active to prevent them. Companies rely on problem solvers, who are considered as their top performers.
At any stage of recruitment, a potential employee is assessed on how he would approach a problem that could arise in the workplace. Many pre-employment assessments are designed to determine how a candidate will approach a problem in a workplace environment.
First step to finding an effective solution is to identify the cause of the issue. Know how to read, interpret and use the available data to make informed decisions to solve problems. Data provides the most logical and factual foundation to solve any problem and must be exploited when available. You must be able to convey it to your colleagues hence they can understand the rationale behind for fast and effective solutions.
Once you have determined the factors causing the issue, it’s time to brainstorm several options. Working in a team to brainstorm on various alternatives helps to identify pros and cons attached to each. Not only can you pick the best solution in a team but it will also help to refine the most appropriate solution.
Once you have figured the best solution, it’s time for implementation. Develop kpi’s to proactively identify whether or not it’s working to solve the issue.
Once implemented, there must be a system in place to assess whether or not the issue is resolved or there has to be an alternative mechanism.
At the workplace every problem has an opportunity for you to improve business practices and relationships. The more problems you face helps you refine your problem solving skills.